WEBINAR | 📆 April 23, 10:00-10:45 (UTC+01:00)
Targeting Care Calls: Choosing the right indicators
What do we really know about Care Calls, and which indicators should guide our decisions about who to contact?
In this webinar, Dr. Jakob Jonsson will explore the key indicators used by leading operators and share his expert insights on what truly works to support a sustainable gambling market.
Key takeaways:
How to identify the most relevant behavioural and transactional indicators
Which themes and interventions are most effective
What evidence tells us about the impact of Care Calls
The art of promoting safer gambling tools
In this webinar, we will introduce you to an easy-to-use framework to help you develop your approach for promoting the use of your tools and providing the best possible experience to your customers.
Automated player communication and interventions
We’re leaving risk profiling behind and turning our focus to automated player communication and how to manage and follow up on measures based on regulatory requirements.
Get started with data analytics-driven player protection: DIY or Buy?
What are the pros and cons of building your own behaviour analytics tool compared to using the options already on the market, and if you are thinking about doing it yourself what shouldn’t you miss?
Unlocking the potential of self-assessment tools
A self-assessment test is a powerful tool for gambling operators and an easily accessible intervention for customers. In this webinar, we’ll show you how to get the most out of this occasionally overlooked tool, using real-life industry examples.
Responsible gambling training
Training and knowledge is an important part of organisational development. Make sure that everyone has the right knowledge for their role, and that that knowledge is up to date with the latest developments in gambling prevention research and regulation.