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How does Paf work with care calls

Why are Duty of Care calls important to Paf? And how do the calls fit into Paf's overall work on Responsible Gambling? We had a quick sit-down with Jenna Ekström, Responsible Gaming Manager, and Team Manager HR at Paf.

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“We chose GamTest because, in our opinion, it stood out as one of the most advanced products on the market”

Betsson provides GamTest across various brands, allowing players to engage in a research-based evaluation of their gambling habits and receive personalised feedback and recommendations tailored to their responses. We interviewed Eduards Jakubovs, Head of Safer Gambling at Betsson Group, asking three short questions about how Betsson utilises GamTest to help players understand and manage their play.

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Elevating player protection: updates to Atlantic Lottery’s reinstatement program

We’re excited to share that our long-term partnership with Atlantic Lottery continues. To assist players in restarting their gambling on a fresh note, Atlantic Lottery provides a reinstatement education program for players returning after a long-term break in play. Originally developed by Sustainable Interaction, this program is now evolving to provide Atlantic Lottery with more in-depth insights into the experiences of returning players.

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We welcome Paf to our complete solution for Customer Care Calls

Sustainable Interaction has worked with gambling operator Paf for a long time to provide responsible gambling training and services. Now we’re enhancing our cooperation further by welcoming PAF to our complete solution for Customer Care Calls.

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