This webinar will delve into current practices in responsible gambling, providing general headings and real-world examples to inspire new approaches on player interventions.

An ongoing trend is the shifted focus from responsible gambling to harm reduction. In the wake of the Duty of Care, gambling companies need to take a more active and preventive role towards their customers.

In this webinar we will share our experiences from almost twenty years of working with online treatment for gambling problems. We will take a closer look at the practical work, share experiences from clients and therapists and look at some research studies about the treatment program.

Care calls are an important part of the Duty of Care. A care call is a call directed to at-risk players with the aim to motivate players to a sustainable gambling behaviour. In this webinar we will be taking both a practical and research perspective.