Targeting Care calls: Choosing the right indicators/triggering criteria

What do we really know about Care Calls, and which indicators should guide our decisions about who to contact?

In this webinar, Dr. Jakob Jonsson will explore the key indicators used by leading operators and share his expert insights on what truly works to support a sustainable gambling market.

Key takeaways:

  • How to identify the most relevant behavioural and transactional indicators

  • Which themes and interventions are most effective

  • What evidence tells us about the impact of Care Calls

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The Role of Care Calls in the Duty of Care